Last updated October 2026
What we collect
When you reserve a table, order beans or write to us, we collect the details you give us: your name, email address, phone number and any notes. If you browse the site, we collect basic anonymous analytics such as pages visited and device type.
How we use it
We use your details only to reply to you, confirm bookings, fulfil orders and send the occasional roast-day newsletter if you opt in. We never sell your information.
Who we share it with
Order fulfilment, payment and email providers process data on our behalf under strict agreements. We share nothing else unless the law requires it.
Your choices
You can ask to see, correct or delete your information at any time by writing to hello@cinder.example. You can unsubscribe from the newsletter with one click.
Cookies
We use a small number of cookies for analytics and to keep your bag between visits. You can disable cookies in your browser settings without losing access to the site.
Contact
Questions about this policy? Write to hello@cinder.example or visit us at 214 Foundry Lane, Toronto.